Citizen’s Helpdesk

Citizen's Helpdesk / KITT

Citizen's Helpdesk (also known as "KITT") is part of theFIRMA. It is located in the ICT building on the 1st floor, providing free computer-related help, guidance and training for all people living in Turku.

The services are available from Monday to Thursday at 10:00 – 17:00 and on Fridays at 10:00 – 16:00 without the need for an appointment. Please note that we are closed in the summer between 24th May and 3rd September. Device maintenance is handled on a first come, first served basis. Our services are focused on software repairs and personal guidance.

Hardware issues will be diagnosed and we will attempt to fix them. If new parts have to be bought, we will guide you in how to get your device working again.

Find us on Facebook and Instagram! @kansalaisenittuki


Monday - Thursday

10:00 - 17:00


10:00 - 16:00

In the summer 24.5.-3.9.2019

Citizen's Helpdesk is on a summer vacation, see you in the autumn!

E-mail and phone

050 598 5313 (Also in WhatsApp)


Joukahaisenkatu 3-5 (ICT-City, 1. floor, space C1046)

20520 Turku