Citizen’s Helpdesk

Citizen's Helpdesk / KITT

Citizen's Helpdesk (also known as "KITT") is part of theFIRMA. It is located in the ICT building on the 1st floor, providing free computer-related help, guidance and training for all people living in Turku.

The services are available from Monday to Friday at 10:00 – 16:00 without the need for an appointment. Device maintenance is handled on a first come, first served basis. Our services are focused on software repairs and personal guidance.

Hardware issues will be diagnosed and we will attempt to fix them. If new parts have to be bought, we will guide you in how to get your device working again.

Find us on Facebook and Instagram! @kansalaisenittuki


Monday - Friday

10:00 - 16:00

E-mail and phone

050 598 5313 (Also in WhatsApp)


Joukahaisenkatu 3-5 (ICT-City, 1. floor, space C1046)

20520 Turku