Usability Testing
In our usability testing service, customer-specific testing is planned, in which the end users of the product or service participate. Typical testing projects include usability testing of a new website, e-commerce, or application. The things to be tested can be, for example, the intuitiveness and ease of use of the user interface and the terminology used. This is invisible filler text so that the text boxes would be the same size.
Heuristic Evaluation
In heuristic evaluation, usability is evaluated without the user. In projects, a team of 2-5 people goes through the service and evaluates usability compared to Nielsen heuristics, for example. The reports of the team members are compiled together, and the team divides the observations into severity categories and works on development proposals to fix the usability challenges.
Case Study
Turku.fi
The Project
Tested in the project were a user account and a shopping cart connected to the city’s online services developed by the City of Turku. Both services were still in the prototype stage during the testing, and the goal of the testing was to identify potential usability issues so that they could be minimized already in the planning phase.
The aim of the project was to test the usability of the shopping cart and the user account, focusing on the basic functions. Testing was performed on a sample of future actual users of services using several different platforms. A report on the testing was put together for the customer, which included the results of the usability testing and the development proposals made on the basis of the analysis
Our Responsibilities
- Identifying potential usability issues
- Testing usability of the shopping cart
- Conducting usability testing
Case Study
Digihelppari
The Project
Gamu Ry ordered the development and testing of the Digihelppari application from theFIRMA. The project was tested quite extensively during the project with end users ranging from an interactive mockup to a ready-made application. At the beginning of the development, a heuristic evaluation of the application was also carried out, so that the usability challenges could be tested and fixed even before the application went to be tested by the end users.
In the heuristic evaluation, a three-person team went through the application to evaluate the usability compared with the Nielsen heuristics. Reports were compiled together, usability severity was prioritized on a scale of 1 to 3, and development proposals were designed to fix usability challenges. The report was reviewed with the application development team, in which case, in addition to the written report, there was also an interactive dialogue with the development team. This ensured that it was clear for application developers to start fixing usability issues.
Our Responsibilities
- Requirement specification processing together with development partners and experience developers
- UI and UX design
- Application programming
- Bug testing, heuristic analysis, and usability testing
Services
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Testing
We offer software development testing. Our services include usability testing and heuristic evaluation. Testing services can be used both in projects developed by theFIRMA and in projects developed by third parties.
Usability Testing
In our usability testing service, customer-specific testing is planned, in which the end users of the product or service participate. Typical testing projects include usability testing of a new website, e-commerce, or application. The things to be tested can be, for example, the intuitiveness and ease of use of the user interface and the terminology used.
Heuristic Evaluation
In heuristic evaluation, usability is evaluated without the user. In projects, a team of 2-5 people goes through the service and evaluates usability compared to Nielsen heuristics, for example. The reports of the team members are compiled together, and the team divides the observations into severity categories and works on development proposals to fix the usability challenges.
Case Study
Turku.fi
The Project
Tested in the project were a user account and a shopping cart connected to the city’s online services developed by the City of Turku. Both services were still in the prototype stage during the testing, and the goal of the testing was to identify potential usability issues so that they could be minimized already in the planning phase.
The aim of the project was to test the usability of the shopping cart and the user account, focusing on the basic functions. Testing was performed on a sample of future actual users of the services using several different platforms. A report on the testing was put together for the customer, which included the results of the usability testing and the development proposals made on the basis of the analysis.
Our Responsibilities
- Identifying potential usability issues
- Testing usability of the shopping cart
- Conducting usability testing
Case Study
Digihelppari
The Project
Gamu ry ordered the development and testing of the Digihelppari application from theFIRMA. The project was tested quite extensively during the project with end users ranging from an interactive mockup to a ready-made application. At the beginning of the development, a heuristic evaluation of the application was also carried out, so that the usability challenges could be tested and fixed even before the application went to be tested by the end users.
In the heuristic evaluation, a three-person team went through the application to evaluate the usability compared with the Nielsen heuristics. Reports were compiled together, usability severity was prioritized on a scale of 1 to 3, and development proposals were designed to fix usability challenges. The report was reviewed with the application development team, in which case, in addition to the written report, there was also an interactive dialogue with the development team. This ensured that it was clear for application developers to start fixing usability issues.
Our Responsibilities
- Requirements specification processing together with development partners and experience developers
- UI and UX design
- Application programming
- Bug testing, heuristic analysis and usability testing
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